Alfresco Process Services

Start by sketching how work should move through your team, then turn that sketch into a running workflow. Use the visual modeler to define steps, forms, decisions, and deadlines. Assign human tasks to roles, wire in system tasks for automation, and publish to a test environment on Windows or a Unix-like host. Grant access to modelers, deployers, and participants so each person sees only what they need. When the first instance runs, watch tasks appear in user inboxes, check variables in real time, and iterate quickly with versioned deployments.

Handle document-heavy processes without juggling multiple tools. Connect repositories so files flow automatically: pull source materials from Alfresco Content Services, sync working copies from Box, or store final outputs in Google Drive. Map metadata between the workflow and the file system to keep context intact—think invoice numbers, case IDs, or contract expirations. Build reviewer steps with due dates, add parallel approvals, and route exceptions to a specialist queue. Use timers to chase late tasks, update statuses via webhooks, and archive completed packages with audit trails for compliance.

For teams building integrations, use the REST APIs to start instances, complete tasks, and query history. Drop in service calls to internal systems (ERP, CRM, HR) and handle responses with expressions and data transformations. Configure event listeners to react to milestones, invoke custom logic with Java delegates, and coordinate long-running transactions with asynchronous jobs. Organize reusable fragments—task forms, connectors, and subflows—so new solutions start from proven patterns. Add automated tests for process paths, validate boundary events, and promote between environments with version control.

Operations stay in control from day one. Track throughput, bottlenecks, and SLA risk in dashboards; drill into heat maps to see where work stalls. Set alerts for overdue stages and automatically escalate to managers. Apply role-based permissions to models, instances, and documents, limiting visibility to the people who need it. Export definitions for backup, migrate instances safely during upgrades, and expand capacity horizontally as demand grows. Whether you’re rolling out employee onboarding, invoice handling, or simple request queues, you get repeatable, secure execution with clear ownership and a full audit of who did what and when.